It washes, but leaves the clothes soaked.
A loose or broken belt, a clogged filter, or a bad lid switch.
We check in that order: filter, belt, lid switch. All three are cheap parts — you're paying for the diagnosis and the labor.
It depends on the model and on what we find inside, so we quote each repair individually. The diagnosis fee depends on the device, and you approve the exact repair price before any repair starts. If it can't be fixed, you only pay the diagnosis.