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Repairs › Macs › Mac won’t boot (folder with ?)
Duluth, Georgia · Macs

Mac won’t boot (folder with ?)

Price first~90 MIN · YOU APPROVE IT BEFORE WE REPAIR

A folder with a question mark, a crossed circle, or it hangs on the Apple logo.

Where it usually fails · Mac won’t boot (folder with ?)
Call (770) 309-0035Request a quote

What's actually going on

The cause

A damaged system, drive or failed update.

How we fix it

macOS Recovery, disk repair and a reinstall that keeps your files when possible.

How much it costs

It depends on the model and on what we find inside, so we quote each repair individually. The diagnosis fee depends on the device, and you approve the exact repair price before any repair starts. If it can't be fixed, you only pay the diagnosis.

Mac won’t boot (folder with ?) by model

Apple MacBook Air 15" (M4)2025Apple MacBook Air 13" (M4)2025Apple MacBook Air 15" (M3)2024Apple MacBook Air 13" (M3)2024Apple MacBook Air 15" (M2)2023Apple MacBook Air 13" (M2)2022Apple MacBook Air 13" (M1)2020Apple MacBook Pro 16" (M4 Pro/Max)2024Apple MacBook Pro 14" (M4)2024Apple MacBook Pro 16" (M3)2023Apple MacBook Pro 14" (M3)2023Apple MacBook Pro 16" (M2)2023Apple MacBook Pro 14" (M2)2023Apple MacBook Pro 16" (M1)2021Apple MacBook Pro 14" (M1)2021Apple MacBook Pro 13" (M2)2022Apple MacBook Pro 13" (M1)2020Apple MacBook Pro 16" (Intel, 2019)2019Apple MacBook Pro 13" (Intel, 2020)2020Apple iMac 24" (M4)2024Apple iMac 24" (M3)2023Apple iMac 24" (M1)2021Apple Mac mini (M4)2024Apple Mac mini (M2)2023

Other Mac repairs

Cracked screenCracked iMac screenLaptop battery replacementLaptop won’t chargeNo power at allOverheats and shuts downLaptop liquid spillDead keys
DiagnosisThe fee depends on the device, and we tell you before you bring it in. If it can't be fixed, that's all you pay.
Price firstNo repair starts until you've approved the exact price.
90-day warrantyOn the part and the work, in writing, on your receipt.
Mail-inBoard-level work, data recovery and consoles from anywhere in the US.